Privacy Policy - My Site : My Site

DRUG TEST AUSTRALIA (DTA) (the Company) {ABN 28 631 469 497} manages personal information in accordance with the Privacy Act 1988 and Australian Privacy Principles (APP). This policy applies to information collected by DTA.

1. APP Entity

DTA manages personal information, as an APP Entity, under the Australian Privacy Principles (APPs). (View OAIC Privacy Fact Sheet No 17 Jan 2014).

Because we are a contracted service provider to a range of Commonwealth, State and Territory government agencies, it sometimes becomes necessary for us to collect and manage personal information as an Agency under APP 9 – adoption use or disclosure of government related identifiers.

If you wish to know whether this applies to you, please contact us through our contact us page on www.drugtestaustralia.com.au

1.1 Information Flow

APP 1 open and transparent management of personal information

When we collect your personal information:

We check that it is reasonably necessary for our functions or activities (APP 6 – use or disclosure of personal information) as a Drug Testing company;
We check that it is current, complete and accurate. This will sometimes mean that we have to cross-check the information that we collect from you with third parties;
We record and hold your information Record System. Some information may be disclosed to overseas recipients (APP 8- Overseas Disclosures);
We retrieve your information when we need to use or disclose it for our functions and activities (APP 6 – Use or Disclosure of Personal Information). At that time, we check that it is current, complete, accurate and relevant. This will sometimes mean that we have to cross-check the information that we collect from you with third parties once again – especially if some time has passed since we last checked.
Subject to some exceptions, we permit you to access your personal information in accordance with APP 12 Access to Personal Information we correct or attach associated statements to your personal information in accordance with APP 13 – Correction of Personal Information
we destroy or de-identify your personal information when it is no longer needed for any purpose (APP 11 – Security of Personal Information) for which it may be used or disclosed provided that it is lawful for us to do so. We do not destroy or de-identify information that is contained in a Commonwealth Record. (The definition in s.3 Archives Act 1983 which we reached via s.6(1) Privacy Act 1988 (as amended).

2. Kinds of information that we collect and hold

Personal information that we collect and hold is information that is reasonably necessary for the proper performance of our functions and activities as an Drug Testing Company and is likely to differ depending on whether you are:

a Client/Customer
Drug Test Donor
a Referee

2.1 For Clients

The type of information that we typically collect and hold about Clients & customers is information that is necessary to help us manage the presentation and delivery of our products and services and includes:

Business & Facility information
Contact information
Address information
Trade References

2.2 For Referees

The type of information that we typically collect and hold about Referees is information that is necessary to help to make determinations about the suitability of a business client:

Credit history

2.3 Drug Testing Donors

The type of information that we typically collect and hold about Drug Test Donors is information that is necessary to help us manage the presentation and delivery of our services and includes:

Proof of Identification – Full name, Unique Identifier number, Employer
Consent – Signature
Test Results

3. Purposes

The purposes for which we collect, hold, use and disclose your personal information are likely to differ depending on whether you are:

A Client/Customer
A Referee
Drug Test donors

The following sections are also relevant to our use and disclosure of your personal information:

Our Policy on Direct Marketing (APP 7 – Direct marketing)
Overseas Disclosures (APP 8 – Overseas Disclosures)

3.1 For Clients/Customers

Personal information that we collect, hold, use and disclose about Clients is typically used for:

Client and business relationship management;
Marketing services to you;
Statistical purposes and statutory compliance requirements;
Policies and Procedures

3.2 For Referees

Personal information that we collect, hold, use and disclose about Referees is typically used for:

To confirm identity and authority to provide references;
Business suitability assessment;

3.3 Drug Test Donors

Personal information that we collect, hold, use and disclose about Drug Test Donors is typically used for:

Testing of saliva and urine samples being undertaken as part of employer’s drug and alcohol testing program
Access to worksites for Work Safety Management policy

3.4 Direct Marketing

Personal information that we collect, hold, use and disclose will only be used for the following purpose:

Personal information will be used by our organisation to market directly to our clients & customers about our products and services.
Personal information will not be passed on to third party organisations for direct marketing purposes.

The organization is compliant with the requirements of the anti-spam legislation.

4. How your personal information is collected

The means by which we will generally collect your personal information are likely to differ depending on whether you are:

A Client/customer
A referee
Drug Test Donor

We sometimes collect information from third parties and publicly available sources when it is necessary for a specific purpose such as checking information that you have given us or where you have consented or would reasonably expect us to collect your personal information in this way.

Sometimes the technology that is used to support communications between us will provide personal information to us – see the section in this policy on (Electronic Transactions).

See also the section on Photos & Images.

4.1 For Clients/Customers

Personal information about you may be collected:

When you provide it to us for business-related purposes;

We may also collect information about you from a range of publicly available sources including newspapers, journals, directories, the Internet and social media sites. When we collect personal information about you from publicly available sources for inclusion in our records we will manage the information in accordance with the APPs (OAIC Privacy Fact Sheet No 17 Jan 2014) and our Privacy Policy.

4.2 For Referees

Personal information about you may be collected when you provide it to us:

In the course of our checking client/customer references with you and when we are checking information that we obtain from you about Clients & or Customers;

4.3 For Drug Test Donors

Personal information will be collected from you directly when you:

submit your sample for testing purposes
Identification is provided

4.4 Photos and Images

We will not request that you supply photographs, scan photo ID, or capture and retain video image data of you in cases where simply sighting photographs or proof of identity documents would be sufficient in the circumstances.

If any workplace surveillance technology is used we will ensure that a disclosure meets workplace surveillance disclosure requirements in a way that does not compromise security, where a purpose of the deployment of the technology is to provide security for staff and visitors.

4.5 Electronic Transactions

We collect personal information that individuals choose to give us via online forms or by email, for example when individuals:

Ask to be on an email list;
Register as a website account user to access our products and services.
Make a written online inquiry or email us through our website;

It is important that you understand that there are risks with use of the Internet and you should take all appropriate steps to protect your personal information. It might help you to look at the OAIC’s resource, On-line safety here.

You can contact us by telephone (landline) or mail if you have concerns about making contact via the Internet.

The privacy aspects of our electronic transactions and IT systems are such that we take such steps as are reasonable in the circumstances to implement practices, procedures and systems relating to the entity’s functions or activities that:

a) Will ensure that the entity complies with the Australian Privacy Principles and;
b) Will enable the entity to deal with inquiries or complaints from individuals about the entity’s compliance with the Australian Privacy Principles.